FAQ

1. What does Winser offer? Winser extends a unique opportunity to individuals who are poised to seize the moment and revel in the joy of winning enticing prizes. With a dynamic approach that sets us apart from our industry peers, we invite you to partake in our daily contests, where your odds of emerging victorious are markedly higher than those offered by any other competitor. To delve deeper into the world of Winser and discover what sets us apart, we encourage you to explore the comprehensive details of our offerings here.

2. How can I contact Winser's customer support? You can reach us by going to our contact page and filling it out. Average respond time is within 24 hours.

3. What are Winser's business hours? Our company operates round the clock, offering seamless accessibility and service 24 hours a day, 7 days a week, 365 days a year, ensuring unparalleled availability to cater to our customers' diverse needs and demands without interruption.

4. Does Winser offer any discounts or promotions? Yes, we regularly offer promotions and discounts. Keep an eye on our website and social media platforms for the latest updates or sign up for our Email subscription at the bottom of the page for updates on special deals and new contests. And let us not forget our limited time only "invite a friend discount", learn more on that here.

5. How can I track my price? Upon emerging as the victorious contender in a contest, we promptly initiate the expeditious dispatch of your prize, with the aim of ensuring swift delivery. Subsequently, as part of our commitment to transparency, you will receive a confirmation email containing a tracking number, should such information be available, allowing you to monitor the status and location of your coveted award during transit.

6. Does Winser offer international shipping? Yes, we offer international shipping. Please check our shipping policy for more information.

7. What is Winser's return policy? When the product has been dispatched to the contest winner, returns will only be considered in cases where the received item does not align with the description of the intended product. In the event that the customer does not want the specified prize, they will be afforded the opportunity to opt for an alternative, such as a monetary compensation. Note that the customer most say this this command before the price has been shipped.

8. Is there a loyalty program at Winser? Indeed, we hold our esteemed long-term patrons in high regard, thereby granting them access to exclusive pricing and an array of exceptional incentives as a token of appreciation for their unwavering loyalty and valued participation within our community.

9. What to do when I win a contest? When you have won a contest we will send you a confirmation email, just to make sure that the price that you have won will be delivered to your location, once confirmed it will usually  take up to 5 business days till the product is sent. There will be further information on the confirmation email to make sure that it goes as smoothly as possible.

We hope this guide helps you navigate your experience with Winser more smoothly. If you have any other questions or need further assistance, please don't hesitate to reach out to us here.

Best regards, The Winser Team